#Why is it lagging so much

1 messages · Page 1 of 1 (latest)

stark citrus
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It's been like that since yesterday

It wasn't like this before, and the chatroom hasn't been open for 2 consecutive days
I can't load it while doing this and that

Of course, the room I want to see is completely full, but why is it like this?
Chrome has been updated, and I don't use hotspots, communication is smooth, and there's no problem with looking at other rooms
I deleted all the cash. What's wrong

And what should I do to continue with the AI question

crimson valleyBOT
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Hi @stark citrus. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

#

It sounds like you’re experiencing general slowness/lag with ChatGPT, even though your network and browser seem fine.

Based on OpenAI’s help articles, here are the main things you can try:

  1. Clear cache & cookies (again, fully)

    • Make sure you clear both cache and cookies for chat.openai.com (or chatgpt.com), then completely close and reopen Chrome. This is the first recommended step when ChatGPT suddenly becomes slow after working fine before. [Why so long]

  2. Try another browser or incognito window

    • Open ChatGPT in:
      • Chrome Incognito, or
      • A different browser (Edge, Firefox, Safari).
    • This helps rule out extensions or browser settings causing the lag. [Why so long]

  3. Disable extensions / security tools / VPN

    • Temporarily turn off:
      • Ad‑blockers, script blockers, privacy extensions
      • VPNs, secure DNS, or company security tools (Web Protect, etc.)
    • These can interfere with ChatGPT and cause slow loading or errors. [Troubleshooting errors]

  4. Test a different network or device

    • If possible, try:
      • Another Wi‑Fi network, or
      • Mobile data on your phone, or
      • A different device.
    • If it’s fast on another network/device, the issue is likely with your current network configuration. [Why so long; Network recommendations]
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  1. Check OpenAI’s Status Page

  2. If it’s only your company / shared network

    • If others on the same network also have issues, your IT team may need to allowlist OpenAI/ChatGPT domains (like *.openai.com, *.chatgpt.com, *.oaiusercontent.com, etc.). [Network recommendations]

How to keep asking AI questions in the meantime

  • Try using another browser or incognito and log in again.
  • If that still lags, switch to another network or device and continue your conversation there (you can log into the same account).
  • If none of the above helps and the lag persists for more than a day, you can contact OpenAI support via the Help Center and describe:
    • When the lag started
    • Your browser, OS, and network type
    • That other sites are fine but ChatGPT is slow [Troubleshooting errors].

If you tell me:

  • Whether you’re on home Wi‑Fi vs. company Wi‑Fi, and
  • Whether incognito / another browser works,

I can suggest a more specific next step.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: