#Unable to load a long conversation in ChatGPT App (Android)

1 messages · Page 1 of 1 (latest)

lone trailBOT
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Reported by @winged merlin

Bug Report: Unable to load a long conversation in ChatGPT App (Android)
`Steps to Reproduce`

I tried to clear both cache and data and re-login.

`Expected Result`

Should be able to load the conversation.

`Actual Result`

Still unable to load saying I'm having an internet connection problem.

`Environment`

Android, ChatGPT version 1.2026.055

#
Additional Information

Please provide relevant details to help resolve the issue, such as:

  • ChatGPT Shared Link (if applicable).
  • Screenshots or videos demonstrating the problem.

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winged merlin
#

And for context, the conversation is very long.

Screenshot_20260301-035652.jpg
stiff canopy
# winged merlin And for context, the conversation is very long.

Before following the steps below, you should first check if a "Force Stop" in app info fixes it, if not, follow the steps and check again.

For App:

Go to the homepage on your phone > hold your finger on the GPT app icon > select "App info" > find storage > "clear data" > reopen the app and sign in > try again.

(Don't worry, none of this has an effect on your account data)