It won't let me see the other versions of the messages

[ancient frost]

Reported by @stone current

Bug Report: It won't let me see the other versions of the messages

`Steps to Reproduce`

I don't know, but please help me

`Expected Result`

That I can recover my information

`Actual Result`

When I create a response and click "try again," new responses are created. Normally, the different options appear, but I don't see them that way. I've tried everything. This only happens with my account. The arrows to change options don't appear. I can't see the other response options. So, everything I've done is lost. Please help me.

`Environment`

Chrome, Microsoft Edge, and the app. The error only occurs on my account.

Feb 21, 2026, 2:36 AM

Additional Information

Please provide relevant details to help resolve the issue, such as:

• ChatGPT Shared Link (if applicable).
• Screenshots or videos demonstrating the problem.

-# ➜ Need to contact support? Visit the OpenAI Help Center.

[stone current]

Sorry, I created two requests by mistake.

In the first option, the arrows appear to be working correctly. However, in the second option, I've regenerated several responses, but only the last one appears. I can't see the previous ones.

I tried everything that you could imagine. I log in to others devices and web browsers

[remote canyon]

In the meantime, export chat history (via Settings > Data controls > Export data) to avoid losing work.

[stone current]

It doesn't work

I try everything

that you tell me

[stone current]

ohhh okay

[remote canyon]

detailed intructions here

[stone current]

the problem is that im "go"

i will lost my money

?

[remote canyon]

if grok 4.20 doesn't know the answer then my final suggestion would be to ping someone from staff to help you

[stone current]

okay, thank you so much

who is grok 4.20?

:V

[remote canyon]

something out of this world

google it or (grok it in the future)

[stone current]

ahhhh okay

i know it

[stone current]

👻

[remote canyon]

grok out

[stone current]

?

[stone current]

@hasty forge

I tried EVERYTHING. And Dave know it

please, I don't know anymore to do

I'm "Go" member

[remote canyon]

I haven't come across such an error myself

therefore, heres the best I can do for you

@ancient frost -> @moderator-> @guide

best, dave

[stone current]

and what do you do?

please, help me

I could lose my job of months.

@sly sky

please, I'm not good

[sly sky]

?

[stone current]

I'm having a nervous breakdown

[stone current]

I have a bug

I tried to solve it

I tried EVERYTHING

i can lose my work of months

I can lose my money

because I paid a "go membership"

[sly sky]

As long as it's reported in this channel, there's a chance a full-time staff member will see it and be able to patch it.

I've never seen this and don't know what could be causing it

[stone current]

Sorry for being persistent

[stone current]

okay, thanks

[stone current]

v

If you can contact someone from the staff, it would help me a lot.

[sly sky]

I don't have direct contact to the help team

[stone current]

ohhh okay

[sly sky]

You can always try reaching out through the help center, though. We're unable to provide any official support on this server

[stone current]

how can i do it?

I tried that

but i only can talk with a bot

i need a human, please

[sly sky]

The only way to reach a human is to use the little chat icon on the help center and go through the prompts

[stone current]

okay

[stone current]

.

[stone current]

.

[remote canyon]

@stone current If your issue remains unresolved, then best to connect with a human here: https://help.openai.com/