Chat GPT won’t open my account

[bright trout]

Reported by @polar harbor

Bug Report: Chat GPT won’t open my account

`Steps to Reproduce`

Launching ChatGPT from my browser. Safari and Chrome.

`Expected Result`

ChatGPT to launch.

`Actual Result`

Account profile not displaying at bottom of screen.
Notification states unable to launch projects - Retry.

`Environment`

Browser

Feb 3, 2026, 9:06 PM

Additional Information

Please provide relevant details to help resolve the issue, such as:

• ChatGPT Shared Link (if applicable).
• Screenshots or videos demonstrating the problem.

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[alpine herald]

same

[vocal notch]

Hello, I'm having problems with my account. I can't generate videos because this message keeps appearing for me. It's been like this since 7 a.m. I don't know what to do. Please, if you can help me, I would appreciate it.

[polar harbor]

After signing again I get a message “Route Error (500):{“isTrusted”:true}