#Pro plan: Image generation immediately locked with 720-hour wait (lockout loop), no images generated

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sharp plinthBOT
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Reported by @wise oak

Bug Report: Pro plan: Image generation immediately locked with 720-hour wait (lockout loop), no images generated
`Steps to Reproduce`
  1. Log into ChatGPT (web) with an active Pro subscription.
  2. Start a brand new chat.
  3. Request any image generation (e.g., “generate a cat”).
  4. Submit the request.
  5. Repeat in another new chat / refresh / relogin.

Result is the same every time.

`Expected Result`

As a Pro user, image generation should work and produce an image.
If a quota is exceeded, the system should show a normal quota message with a realistic reset time and allow generation again after the reset.

`Actual Result`

Image generation is blocked immediately with a hard lockout message:

"You've hit the pro plan limit for image generations requests. You can create more images when the limit resets in 720 hours ..."

No image is generated. The lockout repeats across new chats and attempts (appears to be a lockout loop / entitlement issue rather than normal rate limiting).
(Attach screenshot + timestamps.)

Community reports similar behavior: https://community.openai.com/t/image-creation-limit-720-hour-wait/134

`Environment`

ChatGPT Web (browser) macOS 10.15.7 (Intel Mac) Google Chrome 144.0.0.0 (64-bit) Timezone: UTC+07:00 (Vietnam) Account: ChatGPT Pro

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Additional Information

Please provide relevant details to help resolve the issue, such as:

  • ChatGPT Shared Link (if applicable).
  • Screenshots or videos demonstrating the problem.

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