#ChatGPT Business: Image upload/vision analysis blocked after ~2 images

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toxic spadeBOT
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Reported by @valid scarab

Bug Report: ChatGPT Business: Image upload/vision analysis blocked after ~2 images
`Steps to Reproduce`
  1. Sign in to a ChatGPT Business workspace (2 seats).
  2. Open a new chat in the web app (also reproducible on desktop).
  3. Upload an image and ask the assistant to analyze it and generate a text prompt (no image generation requested).
  4. Upload a second image and ask for analysis/prompt generation again.
  5. Attempt to upload a third image (or sometimes even after the second).
  6. Observe that image uploads/vision analysis becomes blocked and a banner appears asking to buy credits and showing a re
`Expected Result`
  • Image uploads for analysis (vision) should continue to work within the Business plan’s normal limits, or the product should clearly show:

    • what specific quota/limit is being hit (vision vs file uploads vs tool rate limits),
    • how much usage remains, and
    • when it resets.
  • If credits are required for vision analysis on Business, the UI should explicitly label image analysis as credit-gated and provide a transparent per-seat allowance.

`Actual Result`
  • After uploading/analyzing ~1–2 images, the workspace is prevented from uploading more images for analysis.
  • A message/banner appears stating the usage will reset on a specific date and prompting to “buy credits.”
  • Switching chats temporarily allows a small number of additional uploads, but the block returns quickly.
  • Billing page shows an “Add credits” option and “Credit usage: 0/0 credits used (100%),” which is confusing and does not clarify whether vision analysis is consuming credit-gate
`Environment`

window11

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Additional Information

Please provide relevant details to help resolve the issue, such as:

  • ChatGPT Shared Link (if applicable).
  • Screenshots or videos demonstrating the problem.

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valid scarab
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Jan 16, 2026 GMT+7