#Why did this happend
1 messages · Page 1 of 1 (latest)
Hi @cedar epoch. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:
I’m sorry, but the knowledge sources don’t mention any specific “Sora AI license” message or an error that would be triggered just by a simple prompt like “Apple juice,” so I can’t say exactly why that particular notice appeared.
From what is documented:
- Sora enforces various safety and policy guardrails, and prompts or generations can be blocked or restricted if they’re detected as potentially violating OpenAI’s Terms of Use or Usage Policies, or other Sora-specific rules. [Why prompt blocked; Sora policies]
- Sora also has specific rules around likeness, copyrighted content, and distribution, and the app may show policy or licensing notices when something about the request or feature use touches those areas (for example, using characters, public figures, or content that might implicate IP or distribution rights). [Service terms; Sora distribution]
However, none of the provided documents describe a “license” pop‑up or message tied to the new animated/stitched animation style, so I can’t confirm the exact cause.
Your best next steps:
- Double‑check the exact wording of the message and whether it mentioned:
- Terms of Use / license for using Sora content, or
- Restrictions on certain types of content or characters.
- If it still seems incorrect or unclear, contact OpenAI Support via the Help Center and include a screenshot of the message so they can look at your specific account and generation attempt. [Why prompt blocked]
Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:
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