#Unable to create cameo/side characters

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gusty doveBOT
#

Reported by @tight frost

Bug Report: Unable to create cameo/side characters
`Steps to Reproduce`
  1. Open the Sora app
  2. Go to Edit characters
  3. Tap Create side character
  4. Upload a video to clone the character
  5. Start processing
`Expected Result`

Video goes through and I name the character and am able to use it in videos

`Actual Result`

I get an error message reading: “The server is having problems. Please try again later. (500,
9bade3fb1bfd208c
-SJC)”

`Environment`

Sora AI mobile app