#Has the Sora app arrived in Colombia yet?
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Hi @brisk panther. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:
Based on the latest knowledge sources, the Sora app and Sora 2 are only supported in:
- United States
- Canada
- Korea
- Japan
- Vietnam
- Thailand
- Taiwan [Sora app countries]
Colombia is not on this list, so the Sora app has not arrived in Colombia yet, according to the available documentation.
Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:
@brisk panther Kapa.ai is still learning and improving, please let me know how I did by reacting below.
@vestal junco the link you gave states it is available: "Supported countries & regions on web and mobile:
Argentina
Canada
Chile
Colombia
Costa Rica
Dominican Republic
Japan
Korea
Mexico
Panamá
Paraguay
Perú
Taiwan
Thailand
United States
Uruguay
Vietnam"
Let me check the knowledge base for you again. One moment! :books:
You’re right to flag the discrepancy.
The Sora documentation in the knowledge sources is inconsistent:
- One article says the Sora app and Sora 2 are supported only in Canada, Korea, Japan, United States, Vietnam, Thailand, and Taiwan.[Sora app countries]
- A different version of the same article (the one you’re seeing) lists a broader set including Colombia as supported on web and mobile.
Because the provided knowledge sources only contain the older/narrower list and do not show the updated list that includes Colombia, I cannot reliably confirm from these sources alone that the Sora app is now available in Colombia.
Given this conflict, the safest answer based on the supplied documents is:
- The older article in our sources does not list Colombia as supported.
- Your quoted text suggests the article has since been updated to include Colombia, but that updated content is not present in the knowledge I have.