#Has the Sora app arrived in Colombia yet?

1 messages · Page 1 of 1 (latest)

brisk panther
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Has the Sora app arrived in Colombia yet?

vestal juncoBOT
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Hi @brisk panther. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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Based on the latest knowledge sources, the Sora app and Sora 2 are only supported in:

Colombia is not on this list, so the Sora app has not arrived in Colombia yet, according to the available documentation.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@brisk panther Kapa.ai is still learning and improving, please let me know how I did by reacting below.

viscid dew
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@vestal junco the link you gave states it is available: "Supported countries & regions on web and mobile:
Argentina

Canada

Chile

Colombia

Costa Rica

Dominican Republic

Japan

Korea

Mexico

Panamá

Paraguay

Perú

Taiwan

Thailand

United States

Uruguay

Vietnam"

vestal juncoBOT
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Let me check the knowledge base for you again. One moment! :books:

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You’re right to flag the discrepancy.

The Sora documentation in the knowledge sources is inconsistent:

  • One article says the Sora app and Sora 2 are supported only in Canada, Korea, Japan, United States, Vietnam, Thailand, and Taiwan.[Sora app countries]
  • A different version of the same article (the one you’re seeing) lists a broader set including Colombia as supported on web and mobile.

Because the provided knowledge sources only contain the older/narrower list and do not show the updated list that includes Colombia, I cannot reliably confirm from these sources alone that the Sora app is now available in Colombia.

Given this conflict, the safest answer based on the supplied documents is:

  • The older article in our sources does not list Colombia as supported.
  • Your quoted text suggests the article has since been updated to include Colombia, but that updated content is not present in the knowledge I have.

To be certain, please rely on the live Help Center page you’re viewing (the one that explicitly lists Colombia) or check directly in the Sora app / store listing for your region, as my provided sources appear out of date.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: