#Export Data function isn’t working.

1 messages · Page 1 of 1 (latest)

ruby rainBOT
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Reported by @hasty escarp

Bug Report: Export Data function isn’t working.
`Steps to Reproduce`

Try to export data.
Says successfully exported data. You should receive an email shortly with your data.
No email arrives.
Tried to request from the privacy center also. No response so far. Has been this way for more than 30 hours.

`Expected Result`

Used to work pretty seamlessly in the past.

`Actual Result`

No email arrived.

`Environment`

Tried on web and on the app. Tried two different internet connections.

#
Additional Information

Please provide relevant details to help resolve the issue, such as:

  • ChatGPT Shared Link (if applicable).
  • Screenshots or videos demonstrating the problem.

-# ➜ Need to contact support? Visit the OpenAI Help Center.

hasty escarp
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No email arrived. Tried 4-5 times across 30 hours.

trim garden
# hasty escarp

This method didn't work for me either, but if you go to https://privacy.openai.com/policies, press Make a Privacy Request, and select download data, it will send you an email like 20 minutes later with a link back to that policies page where you can download your data!