#payments

1 messages · Page 1 of 1 (latest)

ebon temple
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how can i manage my subscription to cancel plus, as i cant find the button anywhere

nimble pebbleBOT
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Hi @ebon temple. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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To cancel your ChatGPT Plus subscription, follow these steps:

  1. Log into ChatGPT.
  2. Click on your profile icon.
  3. Go to Settings.
  4. Select Account.
  5. Click Manage and then Cancel Subscription.

If you subscribed via a mobile device (App Store or Google Play), you need to cancel through the respective store:

If you still can't find the cancel button, make sure you are logged into the correct account and try accessing the settings from a desktop browser. If the issue persists, you can contact OpenAI support for further assistance. Uninstalling the app does not cancel your subscription; you must follow the steps above to avoid future charges How to cancel your ChatGPT subscription.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: