#ChatGPT blocks

1 messages · Page 1 of 1 (latest)

prisma drum
#

why does my chatgpt blocks with reason "Lost internet connection" after 10 minutes of thinking? My internet is super good, it can't be that reason. And it happens everywhere, not only on my network

ebon kestrelBOT
#

Hi @prisma drum. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

#

The knowledge sources do not provide a specific explanation for why ChatGPT would display a "Lost internet connection" error after exactly 10 minutes of thinking, especially when your internet connection is stable and the issue occurs across different networks and devices.

However, there are some relevant points:

  • The OpenAI Python API library, for example, has a default request timeout of 10 minutes, after which a timeout error is thrown if the request hasn't completed. While this is documented for the API, not the ChatGPT web interface, it suggests that some OpenAI services may have a 10-minute timeout for long-running requests. If the web client or backend has a similar timeout, it could result in a generic "Lost internet connection" message if a response isn't received in that time frame, even if your actual internet connection is fine OpenAI Python API library.

  • General troubleshooting for ChatGPT errors includes clearing your browser cache and cookies, trying a different browser or device, disabling browser extensions, and switching networks. But since you mention the issue happens everywhere and your connection is good, these steps may not resolve it Troubleshooting ChatGPT Error Messages.

  • There is no explicit documentation in the provided sources about a 10-minute inactivity or thinking timeout in the ChatGPT web interface, nor about the "Lost internet connection" error being triggered by anything other than actual network issues.

#

In summary, while your internet may be stable, the error could be related to a backend timeout or limitation rather than your connection. If this issue persists and disrupts your usage, you may want to contact OpenAI support and provide details, as the knowledge sources do not contain a definitive answer for this specific scenario.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: