Why my Chinese visa card is declined when I want to subscribe pro plane?

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Hi @raw gorge. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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Your Chinese Visa card is likely being declined because OpenAI only supports payment cards issued in certain countries and regions. According to OpenAI’s official guidance, your payment card must be issued by a bank located in one of their supported regions. If your card is issued in China, and China is not on the list of supported countries, the transaction will be declined regardless of the card type or available funds. This is a common reason for payment failures when subscribing to ChatGPT Pro or other paid plans.

You can check the current list of supported countries and regions here: Supported Countries and Regions. If your country or card issuer is not on this list, you will not be able to complete the purchase with that card. Using payment methods from unsupported countries will result in being blocked from using OpenAI’s services Why was my credit card declined? ChatGPT and API services in unsupported countries and territories.

If you believe this is an error or need further assistance, you can contact OpenAI support for help.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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