#Sora Character Creation Issue(Asia Region)

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pastel kayak
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"Yesterday I was still able to use drafts to create characters, but today I can’t do it anymore. Even the drafts that allowed character creation yesterday no longer work. I’d like to understand what happened."

junior quailBOT
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Hi @pastel kayak. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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I'm sorry, but the knowledge sources do not provide any information about a recent or ongoing issue specifically affecting Sora character creation in the Asia region, such as the sudden inability to create characters from drafts after previously being able to do so.

The most recent updates confirm that character creation and stitching features were introduced and are available on the Sora app and web, with permissions and sharing options for each character. However, there is no mention of a service disruption or feature removal for character creation in Asia or any other supported region. The Android app, launched on November 4, 2025, does not support character creation at launch, but this limitation is stated to be platform-specific and not region-specific. If you are using iOS or web in a supported country (e.g., Japan, Korea, Taiwan, Vietnam, Thailand), character creation should still be available according to the latest documentation Character Cameos & Stitching Android Launch.

If you are experiencing a sudden change in functionality, it may be due to a temporary bug, account-specific issue, or a recent unannounced update. I recommend:

  • Checking if you are using the latest version of the app.
  • Trying to access the feature from a different device or browser.
  • Reviewing the OpenAI Status Page for any ongoing incidents.
  • Contacting OpenAI Support for direct assistance if the issue persists.
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Unfortunately, without more specific information from OpenAI, I cannot provide a definitive answer about the cause of this issue.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: