Hi @thin goblet. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:
#352p issues
surreal bronzeBOT
I'm sorry, but the knowledge sources do not contain any information about a "352p" resolution option or specific issues related to generating 25-second videos at 352p in Sora or the Sora API.
What is documented:
- Supported resolutions for Sora 2 and Sora 2 Pro are: 1280x720, 720x1280, 1024x1792, and 1792x1024. There is no mention of a 352p (e.g., 640x352 or similar) option in the official guides or prompting documentation Crafting a successful video prompt.
- 25-second video generation is available for ChatGPT Pro users on web, but the documentation does not specify any 352p resolution support or known issues with that combination Creating videos with Sora.
- If you are experiencing issues with unsupported resolutions, you should use one of the officially supported sizes listed above.
If you are encountering errors or unexpected behavior when attempting to generate 25-second videos at 352p, it is likely because this resolution is not supported. Please try using one of the documented resolutions. If the issue persists with a supported resolution, you may want to check OpenAI’s Status Page or contact support for further assistance Creating videos with Sora.
If you have more details or error messages, please provide them, and I can help interpret them based on the available documentation.
Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:
thin goblet
352p videos can't be longer than 15s
Please shorten the duration and try again