#Unable to load conversation

1 messages · Page 1 of 1 (latest)

ornate ferryBOT
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Reported by @ocean roost

Bug Report: Unable to load conversation
`Steps to Reproduce`

After a long conversation, sometimes chatgpt will get stuck thinking and will fire a "There was an error connecting to network" error.
After receiving this error, if you restart the website, the whole thread will remain corrupted.

`Expected Result`

Being able to enter the thread and continue the conversation as normal.

`Actual Result`

The conversation won't load in any platform.
I managed to enter on mobile and type a few words and continue the conversation, but the whole message history is completely gone (Although the context, and data export works well)

`Environment`

Browser, Mobile, and Desktop App

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Additional Information

Please provide relevant details to help resolve the issue, such as:

  • ChatGPT Shared Link (if applicable).
  • Screenshots or videos demonstrating the problem.

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vestal folio
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Are you still experiencing this issue? I seem to have the same problem. I am unable to send messages or see any of my old conversations on desktop.

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ocean roost
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what i did is export my chat data, copy the important conversation, paste it all onto a txt file and i sent it to chatgpt so he could gather the most important things