#Disable 2FA

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mossy pelicanBOT
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Hi @summer gale. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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If you are being asked for a code sent to your email when logging into your ChatGPT account, this is not the same as two-factor authentication (2FA) or multi-factor authentication (MFA) using an authenticator app. Email verification codes are a security measure triggered by actions such as logging in from a new device, an unusual location, or making sensitive account changes. This process cannot be disabled, as it is designed to protect your account from unauthorized access and is separate from MFA/2FA settings.

If you have enabled MFA (using an authenticator app), you can disable it from your account settings:

However, the email code prompt for login verification will still appear in certain situations and cannot be turned off, as it is a core security feature of OpenAI accounts. This is confirmed in the documentation: “You may be required to verify your login if: You’re logging in from a new or unrecognized device, there’s been an attempt to log in from an unusual location, you’re updating sensitive account information, or you’ve requested a security check on your account” Why Am I Being Asked to Verify My Login?.

In summary: You can disable MFA/2FA if you set it up, but you cannot disable the email verification code requirement for certain logins or account actions.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@summer gale Kapa.ai is still learning and improving, please let me know how I did by reacting below.

summer gale
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@mossy pelican when is sora2 realising to italy

mossy pelicanBOT
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Let me check the knowledge base for you again. One moment! :books:

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I'm sorry, but the knowledge sources do not provide any information about when Sora 2 will be available in Italy. Currently, Sora 2 and the Sora app are only supported in a limited set of countries: United States, Canada, Korea, Japan, Vietnam, Thailand, and Taiwan. Accessing or offering Sora 2 outside these countries may result in account restrictions. There is no announced timeline for expansion to Italy or other regions at this time Help: Sora App and Sora 2 - Supported Countries.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: