#Folder corruption issue when adding images in old SORA website (sora.chatgpt.com)

1 messages · Page 1 of 1 (latest)

rain vortexBOT
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Reported by @frail yarrow

Bug Report: Folder corruption issue when adding images in old SORA website (sora.chatgpt.com)
`Steps to Reproduce`
  1. Log in to the old SORA website: https://sora.chatgpt.com/
  2. Generate any new image created after the major SORA outage on November 7.
  3. Attempt to move that image into any existing folder in “My Media.”
  4. The folder immediately becomes inaccessible (“crashes”).
  5. Trying to open the folder results in the error: "Something went wrong. Please try again in a few minutes."
  6. Remove the image from the folder via the general “My Media” view, and the folder becomes accessible again.
`Expected Result`

Images should be added to folders normally, without causing the folder to become inaccessible or crash.

`Actual Result`

When adding any new image to a folder, the folder becomes corrupted and cannot be opened.
Attempting to access it displays the error:
"Something went wrong. Please try again in a few minutes."

Additional testing performed:
-Happens in Chrome and Firefox on PC.
-Happens in Chrome on mobile.
-Happens in Opera GX (with and without VPN).
-Happens even in Chrome Incognito mode.
-Happens after clearing cache, cookies, logging out/in.
-Happens on both my main account and a newly created test account.

`Environment`

Windows 11 (Chrome, Firefox, Edge, Opera GX) /Android (Chrome, Samsung Internet)

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Additional Information

Please provide relevant details to help resolve the issue, such as:

  • ChatGPT Shared Link (if applicable).
  • Screenshots or videos demonstrating the problem.

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frail yarrow
frail yarrow
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The issue was still there this morning, but I just tested it again and it’s now working. Thanks you