#preauth_cookie_failed

1 messages · Page 1 of 1 (latest)

swift templeBOT
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Reported by @minor plover

Bug Report: preauth_cookie_failed
`Steps to Reproduce`
  1. Fresh install Sora from Google Play Store
  2. Open app
  3. Tap “Continue with Google”
  4. Select OpenAI-linked Google account
  5. Authentication screen flashes → error appears instantly
`Expected Result`
  • Login succeeds
  • User lands on Sora dashboard (same as web)
`Actual Result`
  • Error: An error occurred during authentication (preauth_cookie_failed). Please try again.
  • Request ID: 36e8f796126942e510b702f2223c3c38
  • Retry button loops to same error
  • Web login at sora.com works perfectly with same account
`Environment`

Vivo 1906

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Additional Information

Please provide relevant details to help resolve the issue, such as:

  • ChatGPT Shared Link (if applicable).
  • Screenshots or videos demonstrating the problem.

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minor plover
oak hemlock
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Same problem here