#Can't login to MacOS or Android GPT app (and atlas) with Teams account

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thorn surgeBOT
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Reported by @torn moth

Bug Report: Can't login to MacOS or Android GPT app (and atlas) with Teams account
`Steps to Reproduce`

1 - Get a GPT Teams account
2 - Try to login on MacOS or Android app (And probably IOS app)

`Expected Result`

Login

`Actual Result`

GPT opens Safari (or another browser) with the login page. I log in with SAML (Keycloak) without any problem. The browser closes. The GPT app loads and goes back to the login page. (Note that in the app settings, I see a GPT Business subscription but no email or anything else.)

`Environment`

MacOS 26 (Mac studio m2 max & Macbook air m2), Android 16 (Z fold 6)

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Additional Information

Please provide relevant details to help resolve the issue, such as:

  • ChatGPT Shared Link (if applicable).
  • Screenshots or videos demonstrating the problem.

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