#sora

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kindred harbor
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sora under massive load when i try generate

dense isleBOT
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Hi @kindred harbor. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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Sora video generation can experience significant delays and long wait times, especially during periods of high demand. This is a known issue, and even users with ChatGPT Pro plans may encounter wait times of up to several hours during peak usage. OpenAI prioritizes video generation in queues based on your ChatGPT subscription plan, but heavy load can still impact all users. Limits may also be enforced to prevent abuse and ensure a stable experience for everyone.

If you are experiencing slow responses or “service at capacity” messages, OpenAI recommends:

  • Clearing your browser cache and cookies
  • Trying a different browser or device
  • Checking the OpenAI Status Page for any ongoing issues or maintenance
  • Verifying your internet connection

These steps can sometimes resolve issues related to slowness, but during peak times, delays may simply be due to high demand on Sora’s infrastructure. OpenAI is committed to improving processing times and maintaining a stable service for all usersGenerating videos on Sora.

If you continue to experience excessive delays, it may be worth trying again at a different time when the system is under less load.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: