#Pro discount not applying in Sora 2 even though it still displays.

1 messages · Page 1 of 1 (latest)

shadow flickerBOT
#

Reported by @manic basalt

Bug Report: Pro discount not applying in Sora 2 even though it still displays.
`Steps to Reproduce`

Attempt a pro generation, discount shows at bottom. Create video, check usage, usage dropped at the NON discount rate.

`Expected Result`

I get the discount because it shows it.

`Actual Result`

I get charged the full price even though it says the discount.

`Environment`

Web App, any browser.

#
Additional Information

Please provide relevant details to help resolve the issue, such as:

  • ChatGPT Shared Link (if applicable).
  • Screenshots or videos demonstrating the problem.

-# ➜ Need to contact support? Visit the OpenAI Help Center.

prime iris
#

same what a mess

hearty plover
#

This is still happening, day two. The product I’ve paid for is unusable at 4 videos a day. Why doesn’t OpenAI communicate with customers paying $200/month?