#How do I post on sora without getting a error

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pastel templeBOT
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Hi @halcyon rock. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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If you're getting an error when trying to generate an AI video on Sora, here are some steps and considerations based on the official documentation and community reports:

  1. Check Content Restrictions
    Sora enforces strict content moderation. Your prompt and any uploaded images must not include:

    • Real people (including public figures) or faces in input images.
    • Copyrighted characters or music.
    • Content unsuitable for audiences under 18.
      If your request violates these rules, the generation will fail with a moderation error. Even images with people seen from behind or AI-generated people can sometimes trigger moderation blocks. Try using prompts and images that clearly avoid depicting real individuals or faces, and keep your content generic and safe for all audiences Video generation with Sora Forum: Sora moderation is kind of absurd.
  2. Subscription and Access Requirements
    Some features (like video generation) require a Plus, Team, or Pro account. Free users have limited access. Make sure your account has the necessary subscription Creating images on Sora.

  3. Technical Troubleshooting

  4. Wait Times and Capacity
    During peak hours, video generation can be slow or may fail due to high demand. If you get a “service at capacity” or similar error, try again later.

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  1. Error Codes and Moderation
    If you receive a specific error code (like moderation_blocked), it means your request was blocked by the moderation system. Review your prompt and any uploaded images for possible violations and adjust accordingly Forum: Sora moderation is kind of absurd.

If you continue to experience issues after following these steps, you may want to contact OpenAI support through their Help Center.

Let me know if you have a specific error code or message—sharing that can help narrow down the cause!

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: