#Failure to Upload Image Icon to CustomGPT

1 messages · Page 1 of 1 (latest)

shadow tulip
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Is there a bug with how icons are uploaded? I cannot get an icon to upload to my Custom GPT. I am using a 1024 x 1024 PNG, it many different formats and sizes. I've made several Custom GPTs with custom icons. The Custom GPT I am trying to put it in had a image for a while that was fine and now I can't even upload the old icon into it.

My custom GPT is not any weird GPT against TOS either:

https://chatgpt.com/g/g-673a87acb08081918fe4bfc012d6d098-autohotkey-v2-coding-agent

glossy crest
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Looks like a bug? I can't get it either.

shadow tulip
shadow tulip
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Still not working lol

zealous whale
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Same problem here

shadow tulip
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Any updates on fixes for this?

crisp lotus
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I've got the same issue for one day now (starting yesterday afternoon... not trying before, but was okay weeks ago)

When trying to create using dall-e not even a message... just stop running.

shadow tulip
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I still have not been able to update it. Has anyone seen a solution for this?

shadow tulip
sage locust
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Came here to say you're not alone, I also have the same issue - multiple browsers, desktop, mobile, multiple images ... no luck with upload or DALL-E. Still persists.

pine pilot
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Same here…

crisp lotus
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Okay,

So It is not able to load the image using the "upload image" from the configure panel.
Yes.

BUT We can use this fix :
01 upload the image using the "upload file" from the configure panel
02 on the CREATE panel use the chat to give the following instruction to the custom GPT

use the <image name with extension> file as icon for this GPT.

That's a tip I've found somwhere on the web, so I give it as I've got it 😉

Here the link where I've found the fix https://community.openai.com/t/still-blocked-setting-gpt-icon/1365073/20

OpenAI Developer Community

I noticed this is not an unfamiliar issue. However, I haven’t read a clear response to solve my problem. I’m trying to upload a logo for a new custom GPT (500x500 png). I receive a vague error message saying only, “Unknown error occurred”. I cleared my cache and I used incognito. No luck. I’ve uploaded logos without issue before. Any i...