#Sora 2 doesnt show reels

1 messages · Page 1 of 1 (latest)

rich shoal
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sora 2 broke for me causing the site to break

hollow whaleBOT
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Hi @rich shoal. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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I'm sorry you're experiencing issues with Sora 2 not showing reels and the site breaking. Based on the available knowledge sources, there are no specific details about a widespread issue where Sora 2 fails to display reels or causes the site to break. However, users have reported various technical problems with Sora 2, such as video generation jobs getting stuck, failures, or long wait times, especially during peak hours or due to moderation blocks. These issues can sometimes affect the overall user experience and site functionality for some users, but there is no explicit mention of a "reels" feature being broken or missing in the documentation or community reports provided above.

If you're encountering persistent problems, here are some general troubleshooting steps suggested by OpenAI:

  • Clear your browser cache and cookies.
  • Try a different browser or device.
  • Check the OpenAI Status Page for any ongoing incidents.
  • Disable browser extensions that might interfere with the site.
  • If the issue persists, consider reaching out to OpenAI support for further assistance.

If you believe this is a new or widespread bug, reporting it to OpenAI support with details about your experience would be helpful for resolution. Unfortunately, the knowledge sources do not contain enough information to provide a more specific answer regarding the "reels" feature or a site-wide outage for Sora 2 at this time.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: