#How do I redeem the codes?

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pure thistleBOT
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Hi @fresh nimbus. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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To redeem promo codes for OpenAI products like ChatGPT Plus, you typically need to:

  1. Get your code from the partner (for example, via SMS or their portal).
  2. Follow the unique link provided with the code.
  3. Log in or create a new ChatGPT/OpenAI account.
  4. You’ll see a confirmation if you’re eligible.
  5. Continue to checkout, where the discount will be applied automatically.

Please note:

  • Each promo code is for one user and cannot be transferred or sold.
  • If you get an error saying you’re not eligible, it could be because you already have a subscription, have used a similar promo before, the code has expired, or the promo isn’t valid in your region or with your payment method.
  • If your code doesn’t work, OpenAI cannot reissue codes; you’ll need to contact the partner who gave you the code for support.

For more details, see the official help article: Mga promosyon at referral ng ChatGPT Plus.

Note: The knowledge sources do not mention a specific code redemption process for Sora 2 itself. If your codes are for ChatGPT Plus or a similar OpenAI subscription, follow the steps above. If your codes are specifically for Sora 2 and you don’t see a place to redeem them in the app or on sora.com, it’s possible that code redemption is not yet supported for Sora 2, or you may need to wait for access to be enabled on your account.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: