Usually people get 4 codes if they make a sora account but I didn't get any | OpenAI | Page 1

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Hi @stiff sand. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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I understand your concern about not receiving referral codes for your Sora account. However, based on the available knowledge sources, I don't find specific information about a referral or invite code system for Sora accounts that would typically provide 4 codes to new users.

The knowledge sources do mention invite codes in the context of the Sora app, noting that "In the current invite-only phase you may also need to enter an invite code" to access the service. However, there's no documentation about users receiving 4 codes upon account creation.

There is information about a referral system for ChatGPT Plus free trial invites, where eligible ChatGPT Plus users can generate limited referral codes, but this is separate from Sora and the documentation states "How many referrals can I make? Once. Each link generated needs to be explicitly shared with someone as a one-time use link."

What I'd recommend:

Verify if you're confusing this with another feature or promotion
Check if there were any specific promotional materials or emails that mentioned receiving 4 codes
Contact OpenAI support directly at help.openai.com with details about where you learned about these codes, as they can investigate your specific account situation

The knowledge sources don't contain enough information about a "4 codes" system for Sora accounts to provide a definitive answer about why you're seeing "0 codes remaining."

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@stiff sand Kapa.ai is still learning and improving, please let me know how I did by reacting below.

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Let me check the knowledge base for you again. One moment! :books:

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I understand you're saying that typically users receive codes, but based on the available knowledge sources about Sora, I still don't find documentation about a standard code allocation system for new Sora accounts.

What the knowledge sources do confirm:

For Sora access:

According to Getting started with the Sora app, Sora is currently in an invite-only phase where you may need to enter an invite code to gain access, but there's no mention of users receiving codes to share with others.

For ChatGPT Plus:

There is a free trial invites feature where eligible ChatGPT Plus users can generate referral codes, but this is limited and not automatically provided to all users.

Since you're seeing "0 codes remaining" in your account, this suggests there is some kind of code system in place, but the knowledge sources don't contain information about:

How many codes users should receive
Why some accounts might start with 0 codes
The criteria for receiving codes

I recommend:
Contact OpenAI support directly at help.openai.com and explain that your account shows "0 codes remaining" despite not using any. They can investigate your specific account and clarify what code system you're referring to and why you didn't receive any codes.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@stiff sand Kapa.ai is still learning and improving, please let me know how I did by reacting below.

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Let me check the knowledge base for you again. One moment! :books:

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You're absolutely right, and I apologize for not making that connection clearer in my previous responses.

According to the Free Trial Invites FAQ, only eligible ChatGPT Plus users can generate referral codes for free trial invites. The documentation states:

"Eligible ChatGPT Plus users can generate a limited number of unique referral codes to offer free trials of the Plus plan."

To access this feature:

You need to be a ChatGPT Plus subscriber
If you're eligible, you'll see an "Invite a friend" option in the admin sidebar in the lower-left corner of the ChatGPT UI
Not all Plus users are automatically eligible - it's rolled out to batches of users

If you're a Plus user but don't see codes:

You may not be in the current batch of users who have access to this feature yet
The feature is being rolled out gradually to eligible Plus subscribers

If you're not a Plus user:

You would need to upgrade to ChatGPT Plus first to potentially access the referral code generation feature
Even then, access isn't guaranteed immediately as it's being rolled out in phases

If you are a Plus subscriber and believe you should have access to this feature, I'd recommend contacting support at help.openai.com to check your eligibility status.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

#

@stiff sand Kapa.ai is still learning and improving, please let me know how I did by reacting below.

#

Let me check the knowledge base for you again. One moment! :books:

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Thank you for clarifying - you're asking specifically about Sora invite codes, not ChatGPT Plus invites. I apologize for the confusion in my previous responses.

Unfortunately, the knowledge sources I have access to do not contain detailed information about a Sora invite code system where users receive codes to share with others.

What the knowledge sources do mention about Sora access:

According to Getting started with the Sora app:

Sora access is being "slowly enabled" and is currently available to all ChatGPT Pro users
"In the current invite-only phase you may also need to enter an invite code" to access the service
Access started as invite-only for iOS users beginning September 30, 2025

However, there's no documentation in the knowledge sources about:

Users receiving invite codes to share with others
How many codes users should receive
Why your account shows "0 codes remaining"

Since you're seeing "0 codes remaining" in your Sora account, there clearly is some invite code distribution system in place, but the available documentation doesn't cover this feature.

I recommend:
Contact OpenAI support directly at help.openai.com and specifically mention that your Sora account shows "0 codes remaining" despite not using any codes. They can investigate why you didn't receive the codes that other users are getting.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

#

@stiff sand Kapa.ai is still learning and improving, please let me know how I did by reacting below.

#

Let me check the knowledge base for you again. One moment! :books:

#

Based on the available knowledge sources, I don't find specific documentation about who can generate or receive Sora invite codes.

The knowledge sources only mention that:

For receiving access to Sora:
According to Getting started with the Sora app:

Access is now available to all ChatGPT Pro users
During the invite-only phase, you may need to enter an invite code to access the service
You can download the app to be notified when your account is eligible

What's NOT documented:
The knowledge sources do not contain information about:

Which users can generate/send Sora invite codes to others
How many codes users receive
The criteria for being able to invite others to Sora
Whether this is tied to a specific subscription tier (Plus, Pro, Business, etc.)

Since you're asking about who can invite others and generate codes, and this feature clearly exists (as evidenced by your "0 codes remaining" message), but isn't documented in the available knowledge sources, I recommend contacting OpenAI support directly at help.openai.com to get accurate information about:

Who is eligible to receive Sora invite codes
How the invite system works
Why your account shows 0 codes

#Usually people get 4 codes if they make a sora account but I didn't get any

The knowledge sources don't contain enough information about a "4 codes" system for Sora accounts to provide a definitive answer about why you're seeing "0 codes remaining."

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

I recommend:
Contact OpenAI support directly at help.openai.com and explain that your account shows "0 codes remaining" despite not using any. They can investigate your specific account and clarify what code system you're referring to and why you didn't receive any codes.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

If you are a Plus subscriber and believe you should have access to this feature, I'd recommend contacting support at help.openai.com to check your eligibility status.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

I recommend:
Contact OpenAI support directly at help.openai.com and specifically mention that your Sora account shows "0 codes remaining" despite not using any codes. They can investigate why you didn't receive the codes that other users are getting.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

They'll be able to provide the specific details about the Sora invite code system that aren't covered in the public documentation.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

#Usually people get 4 codes if they make a sora account but I didn't get any

The knowledge sources don't contain enough information about a "4 codes" system for Sora accounts to provide a definitive answer about why you're seeing "0 codes remaining."

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

I recommend: Contact OpenAI support directly at help.openai.com and explain that your account shows "0 codes remaining" despite not using any. They can investigate your specific account and clarify what code system you're referring to and why you didn't receive any codes.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

If you are a Plus subscriber and believe you should have access to this feature, I'd recommend contacting support at help.openai.com to check your eligibility status.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

I recommend: Contact OpenAI support directly at help.openai.com and specifically mention that your Sora account shows "0 codes remaining" despite not using any codes. They can investigate why you didn't receive the codes that other users are getting.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

They'll be able to provide the specific details about the Sora invite code system that aren't covered in the public documentation.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

I recommend:
Contact OpenAI support directly at help.openai.com and explain that your account shows "0 codes remaining" despite not using any. They can investigate your specific account and clarify what code system you're referring to and why you didn't receive any codes.

I recommend:
Contact OpenAI support directly at help.openai.com and specifically mention that your Sora account shows "0 codes remaining" despite not using any codes. They can investigate why you didn't receive the codes that other users are getting.