Stuck at 2 prompts infinite loading | OpenAI | Page 1

frigid shore Oct 11, 2025, 8:05 PM

They are just infinitely loading

snow pantherBOT Oct 11, 2025, 8:05 PM

Hi @frigid shore. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

If your prompts are stuck on infinite loading, this issue has been reported by other users, especially when using certain OpenAI endpoints or features. Here are some possible causes and troubleshooting steps based on the knowledge sources:

Service Outages or Degraded Performance: Sometimes, OpenAI services (such as vector stores or specific models like GPT-5) experience outages or degraded performance, leading to requests getting stuck indefinitely. Users have reported files stuck in "in_progress" state and infinite waits for completions, especially with large context windows or high-effort settings. It's recommended to check OpenAI's Status Page for any ongoing incidents or outages before further troubleshooting Why is my ChatGPT taking so long to respond?, Forum: Vector store stuck, Forum: Infinite wait GPT-5.
Model/Endpoint-Specific Issues: Some users have found that switching from the Completions API to the Responses API resolves infinite wait issues, particularly with newer models like GPT-5. The Responses API is reportedly better equipped to handle certain edge cases that can cause the Completions endpoint to hang Forum: Infinite wait GPT-5.
Prompt Complexity and Context Size: Very large prompts, high reasoning/verbosity settings, or complex multi-file contexts can cause the model to hang or take an extremely long time to respond. Reducing the prompt size, lowering reasoning/verbosity, or simplifying the input may help Forum: Infinite wait GPT-5, Forum: API not working.

General Troubleshooting: Try refreshing the page, clearing your browser cache, using a different browser or incognito mode, and disabling browser extensions or VPNs. If using the API, ensure your SDK is up to date and consider implementing timeouts in your code Why is my ChatGPT taking so long to respond?, Troubleshooting ChatGPT Error Messages.

If the problem persists and is not reflected on the status page, you may want to contact OpenAI support for further assistance, as it could be a backend issue or a temporary service disruption Forum: Vector store stuck.

Summary:
Infinite loading can be caused by service outages, model-specific issues, or prompt complexity. Check the status page, try reducing prompt size or switching endpoints, and follow general troubleshooting steps. If unresolved, contact OpenAI support.

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#Stuck at 2 prompts infinite loading

Summary: Infinite loading can be caused by service outages, model-specific issues, or prompt complexity. Check the status page, try reducing prompt size or switching endpoints, and follow general troubleshooting steps. If unresolved, contact OpenAI support.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

Summary:
Infinite loading can be caused by service outages, model-specific issues, or prompt complexity. Check the status page, try reducing prompt size or switching endpoints, and follow general troubleshooting steps. If unresolved, contact OpenAI support.