Chat GPT doesn’t let me talk with it on the app

[autumn basalt]

Reported by @honest frost

Bug Report: Chat GPT doesn’t let me talk with it on the app

`Steps to Reproduce`

So it says that I had unusual activity on this device which DID not happen at all I don’t know what happened do I need to give id or like what can be fixed on it plus I don’t know what to do like how am I supposed to help it

`Expected Result`

I expect that I can go back to chatting instead of using safari which is annoying

`Actual Result`

Nothing

`Environment`

The app

Oct 6, 2025, 5:21 PM

Additional Information

Please provide relevant details to help resolve the issue, such as:

• ChatGPT Shared Link (if applicable).
• Screenshots or videos demonstrating the problem.

-# ➜ Need to contact support? Visit the OpenAI Help Center.

[honest frost]

It happened every day

Time

[stray plume]

you tried chatgpt in web? Or another device?

[honest frost]

Yeah only web but it doesn’t have full screen for it so I can accidentally click the search

[stray plume]

work in website with same account or give the same error?

[honest frost]

Sometimes because it has retry

[white harness]

it just lets me retry