#Sora

1 messages · Page 1 of 1 (latest)

ember schoonerBOT
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Hi @stoic ginkgo. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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I'm sorry, but the knowledge sources do not contain specific instructions or a dedicated process for verifying your age for Sora if you are being treated as a minor and want to remove minor-specific guardrails. The available documentation details age verification for ChatGPT, which uses a third-party service (Yoti) and prompts users directly within the app to verify their age, but it does not mention a similar process for Sora or provide a direct link or steps for Sora-specific age verification.

If you are encountering issues with age restrictions on Sora, the best course of action is to contact OpenAI support for assistance. They can provide guidance or initiate any necessary verification process if available. You can reach support via help.openai.com Why am I being asked to verify my age?.

If you have already been prompted for age verification and are experiencing issues (such as failed attempts or account deactivation), contacting support is also the recommended step My account was deactivated because I didn't verify my age in time.

At this time, there is no explicit information in the knowledge sources about a self-service age verification process specifically for Sora.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: