Losing conversations after switching to ChatGPT Business | OpenAI | Page 1

Reported by @sacred oriole

Bug Report: Losing conversations after switching to ChatGPT Business

`Steps to Reproduce`

I moved my Plus account to a GPTBusiness account as that works better for me. But when I come back to any touch point (browser, app or on a different device) - my new conversations and new messages on previous conversations are lost.

When I do find a newer conversation I get error messages like: getNodeByIdOrMessageId - no node found by id: placeholder-request-68da995f-ad04-8007-8751-3f6b6add7b20-0

At the moment I've lost a couple of weeks of conversations

`Expected Result`

Should not lose new conversations or messages

`Actual Result`

Lost conversations and messages that are not stored or saved.

`Environment`

Windows Desktop PC (using chrome browser or dedicated windows app), Apple iPhone OS26 ChatGPT App

Additional Information

Please provide relevant details to help resolve the issue, such as:

ChatGPT Shared Link (if applicable).
Screenshots or videos demonstrating the problem.

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#Losing conversations after switching to ChatGPT Business