#Cannot download videos

1 messages · Page 1 of 1 (latest)

dull notchBOT
#

Reported by @grim apex

Bug Report: Cannot download videos
`Steps to Reproduce`

I can not download the generated videos since 9/24. It says 500 error.
{
"error": {
"message": "The server had an error processing your request. Sorry about that! You can retry your request, or contact us through our help center at help.openai.com if you keep seeing this error. (Please include the request ID 155efe6d-7e1d-4d01-b15e-86f9ce2de9f3 in your email.)",
"type": "server_error",
"param": null,
"code": null
}
}

`Expected Result`

Please help me fix it. I wanna I can able to download the video

`Actual Result`

Error preparing download

`Environment`

W10, chrome.

#
Additional Information

Please provide relevant details to help resolve the issue, such as:

  • ChatGPT Shared Link (if applicable).
  • Screenshots or videos demonstrating the problem.

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