Sora is once again preventing me from deleting lackluster generations | OpenAI | Page 1

dense scarabBOT Sep 28, 2025, 7:13 PM

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Reported by @quartz idol

Bug Report: Sora is once again preventing me from deleting lackluster generations

`Steps to Reproduce`

Deleting generations by both red trash icon in generation corner and expanding generation and selecting the "Trash" option from the drop-down menu. Once page is refreshed generations are still present in library.

`Expected Result`

Generations are removed from library and placed into trash tab.

`Actual Result`

Generations are not in trash and remain in library upon refresh.

`Environment`

Occurs on Chrome desktop, Chrome Mobile, Firefox desktop, Firefox mobile.

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Additional Information

Please provide relevant details to help resolve the issue, such as:

ChatGPT Shared Link (if applicable).
Screenshots or videos demonstrating the problem.

-# ➜ Need to contact support? Visit the OpenAI Help Center.

bronze spade Sep 28, 2025, 7:19 PM

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I have the same

quartz idol Sep 29, 2025, 2:12 AM

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It's been less than a month since this was a problem last time.

wide nacelle Sep 29, 2025, 9:58 AM

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Same problem here. I keep deleting my images but they pop right back up.

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Even old deleted images are back

plucky topaz Sep 29, 2025, 3:41 PM

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Same here

restive tree Sep 30, 2025, 3:30 AM

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Same issue for me, I also have a generation that failed but the spinning wheel has been in my library now for a long while.

peak mist Sep 30, 2025, 8:00 AM

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My library is crowded by past generation that I have trashed. Like the garbage has spilled.

peak mist Sep 30, 2025, 8:37 AM

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I contacted the help on OpenAI. Let’s see when they respond.

wet nova Sep 30, 2025, 9:15 AM

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Same for me. I had a lot in my trash,but couldn't empty trash. Then all of a sudden one day all of the trashed items returned to library and now I can't delete

peak mist Sep 30, 2025, 5:46 PM

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Ok, now we have the reason why the trash is not working. They are updating the systems due to Sora 2’s launch.

steady crystal Sep 30, 2025, 6:06 PM

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The bug is back! And worse! Everything that was trashed was untrashed

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media is now flooded

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with trash

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cant delete

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Each month I lose about of week of my subscription dealing with this so far

quartz idol Oct 1, 2025, 1:43 PM

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My library looks REAL ugly right now.

steady crystal Oct 1, 2025, 6:12 PM

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impossible to work

mighty temple Oct 8, 2025, 11:22 PM

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is it going to be fixed soon?

quartz idol Oct 9, 2025, 4:14 PM

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Probably not as their priorities are with refining Sora 2 right now.

bronze spade Oct 13, 2025, 12:04 PM

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2 weeks later and this issue still persists

quartz idol Oct 15, 2025, 6:24 PM

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I was right on the money, it seems.

split yew Oct 17, 2025, 6:22 AM

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There's a tedious workaround. If you move an image to a folder, then go to the folder and click the three dots in the right corner of the image, there's an option to "delete forever", which seems to do the trick. (If it's not there, try to reload the page. For some reason, the option isn't always there, which makes it even more tedious.)

quartz idol Oct 20, 2025, 2:08 AM

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No matter how many reloads that option doesn't appear on my end.

bronze spade Oct 20, 2025, 5:19 PM

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3 weeks later, still no fix

#Sora is once again preventing me from deleting lackluster generations