#Unable to delete or upload files to project files with Plus

1 messages · Page 1 of 1 (latest)

hollow swallowBOT
#

Reported by @lethal hearth

Bug Report: Unable to delete or upload files to project files with Plus
`Steps to Reproduce`

I don't think there are any

`Expected Result`

I should be able to freely delete and upload files to project files

`Actual Result`

never fully completes delete or upload

`Environment`

Windows 11 Home Version 24H2 OS build 26100.6584, Opera GX LVL 7 Core 122.0.5643.52

#
Additional Information

Please provide relevant details to help resolve the issue, such as:

  • ChatGPT Shared Link (if applicable).
  • Screenshots or videos demonstrating the problem.

-# ➜ Need to contact support? Visit the OpenAI Help Center.

forest nimbus
#

I have the same problem, though adding files to conversation seems to be working. It's only for the project that it bugs.

lethal hearth
fluid kettle
#

I just hit something similar, I know the limit is 20 files and there were some issues a while back with not being able to upload all 20 at a time. So I have been adding 1 or 2 at a time as I work through a project. I just hit the 20 limit the other day and I am now trying to delete a few and they will not delete. Before hitting the 20 files I could add and remove files, but now that I am at 20 I can no longer remove files from a project.

magic heart
lusty gate
#

I have the same problem. Additionally, note the following JS error appearing at the end of the (attempted...) upload:

Uncaught (in promise) Error: No gizmo ID found for upsert
at Object.mutationFn (ggjzadbnd3k1vu0k.js:9:149159)
at Object.fn (m60bpb0x3x7rg8fj.js💯67016)
at S (m60bpb0x3x7rg8fj.js💯58584)
at Object.start (m60bpb0x3x7rg8fj.js💯59012)
at Tk.execute (m60bpb0x3x7rg8fj.js💯67665)

calm veldt
#

I'm also affected. Tried different individual files, clearing cache & cookies, ensuring site settings were correct, different computers and networks, updating and restarting browser, refreshed page, different browser and incognito mode, different projects and models, relogging into ChatGPT.

calm veldt
#

Confirmed it does work through the app. Haven't tried the computer version yet because my current machine isn't compatible. But it did work on my phone, though that method is inconvenient.

trim crescent
#

I can access through the web, mobile, and computer versions. Cannot delete except on mobile.

calm veldt
feral meteor
#

From a chat with the Help bot (I had the same issues within projects). If the file you're trying to delete is referenced by ANY chat, you need to delete the chat(s) that reference(s) it. Then you should be able to delete it.
If you can't upload (again, within a project) it's because there's a 25 file cap.

lethal hearth
#

now I can't even upload or delete files on mobile

lethal hearth
ebon warren
#

As shown

feral meteor