#Sora not loading on iPhone

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paper tideBOT
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Reported by @slim tulip

Bug Report: Sora not loading on iPhone
`Steps to Reproduce`

Open chrome on iPhone.
Navigate to sora
Unable to load.

`Expected Result`

Expect to see Sora homepage and login hamburger menu.

`Actual Result`

Dark error screen. With “retry” button. When selected navigates to white screen “An error occurred during authentication. Please try again.
You can contact us through our help center at help.openai.com if you keep seeing this error.
(Please include the request ID
952ff2cb98eaec9bc5388c128da5b6d0 in your
email.)”

`Environment`

Chrome on iOS

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Additional Information

Please provide relevant details to help resolve the issue, such as:

  • ChatGPT Shared Link (if applicable).
  • Screenshots or videos demonstrating the problem.

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