#Doubt

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dull vale
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hi!!

I have a doubt

Can we edit memories (not delete) using the free version of Chatgpt??

Like adding Something in the memories by my own

neat elkBOT
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Hi @dull vale. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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Hello! Based on the information in the knowledge sources, in the free version of ChatGPT, you can add new memories by explicitly telling ChatGPT to remember something (for example, “Remember that I am vegetarian when you recommend recipes”). This will create a saved memory that ChatGPT can use in future conversations.

However, there is no mention of a feature that allows you to directly edit the content of an existing memory (such as modifying or updating a saved memory without deleting and recreating it). You can ask ChatGPT to forget (delete) a memory and then add a new one, but direct editing of memories is not described as an available feature in the free version—or any version—of ChatGPT. You are always in control and can view, add, or delete memories, but not edit them directly without this delete-and-replace process What is Memory? Memory FAQ.

So, to update a memory, you would need to delete the old one and then add the new information.

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@dull vale Kapa.ai is still learning and improving, please let me know how I did by reacting below.

dull vale
neat elkBOT
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Let me check the knowledge base for you again. One moment! :books:

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Thank you for clarifying your doubt!

According to the most recent knowledge sources, the free version of ChatGPT does support "saved memories." This means you can add new memories by telling ChatGPT things like “Remember that I am vegetarian when you recommend recipes.” This feature is available to free users, but with some limitations compared to paid plans.

Recent updates confirm that free users can now have ChatGPT reference recent conversations and saved memories, as long as you are logged in and using the latest app version Memory is now more comprehensive for Free users. However, free users cannot edit existing memories directly; you can only add new ones or delete old ones What is Memory?.

If you are unable to add memories, make sure:

  • You are logged in to your OpenAI account.
  • You are using the latest version of the ChatGPT app or website.
  • Memory is enabled in your settings.

If you still can't add memories, it may be due to a temporary rollout limitation or a regional restriction. But as of the latest updates, free users should be able to add new memories by telling ChatGPT what to remember. If this is not working for you, it could be a technical issue or a delay in the rollout for your region.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@dull vale Kapa.ai is still learning and improving, please let me know how I did by reacting below.

dull vale
neat elkBOT
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Let me check the knowledge base for you again. One moment! :books:

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Based on the knowledge sources, the ability to save and use memories in ChatGPT depends on the type of bot you are interacting with:

  • Standard ChatGPT (Free version): You can add new memories by telling ChatGPT to remember something, as long as you are using the latest version and memory is enabled in your settings. Free users have access to "saved memories" but not to full chat history referencing Memory is now more comprehensive for Free users What is Memory?.

  • Custom GPTs (bots created with the GPT Builder): Memory is not supported. Custom GPTs do not retain context from previous sessions, and each interaction is stateless, even if you have memory enabled in your account settings. This means you cannot add, edit, or use memories with custom GPTs Is memory available for custom GPTs?.

So, if you are using a custom GPT (not the standard ChatGPT), you will not be able to add or use memories, regardless of your account type. This is a current limitation of custom GPTs.

If you want to use the memory feature, make sure you are chatting with the standard ChatGPT interface, not a custom GPT.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@dull vale Kapa.ai is still learning and improving, please let me know how I did by reacting below.

dull vale
neat elkBOT
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Let me check the knowledge base for you again. One moment! :books:

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No, you do not need a premium account to use the standard ChatGPT with memory features.

What is “standard” ChatGPT?
The “standard” ChatGPT refers to the main ChatGPT chatbot you access at chatgpt.com or in the official ChatGPT app, not a custom GPT (a bot created by someone using the GPT Builder). Standard ChatGPT is the default assistant provided by OpenAI, not a specialized or user-created version.

Free users and memory:

  • Free users can use memory features, but only with the standard ChatGPT, not with custom GPTs.
  • You can add new memories by telling ChatGPT to remember something, as long as you are using the latest version and memory is enabled in your settings.
  • Free users have access to “saved memories,” but not to full chat history referencing Memory is now more comprehensive for Free users What is Memory?.

Custom GPTs:

Summary:
If you want to use memory, make sure you are chatting with the main ChatGPT (standard), not a custom GPT. You do not need a premium account for this feature—free users can use it, but only in the standard ChatGPT experience.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@dull vale Kapa.ai is still learning and improving, please let me know how I did by reacting below.

dull vale
neat elkBOT
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Let me check the knowledge base for you again. One moment! :books:

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Certainly! Here’s clarification based on the knowledge sources:

1. Example of a “Custom GPT” Bot

A custom GPT is a bot created by users using the GPT Builder. For example:

  • A bot called “Math Tutor” that helps with math homework, created by someone in the GPT Store.
  • A bot called “Recipe Helper” that gives cooking advice, made by a community member.

These are not the standard ChatGPT—they are specialized bots you find in the GPT Store or that someone has shared with you. Custom GPTs do not support memory—they cannot remember things you tell them from one session to the next Is memory available for custom GPTs?.

2. Standard ChatGPT

The standard ChatGPT is the main assistant you get when you start a new chat at chatgpt.com without selecting a custom bot from the GPT Store. This is the only place where the memory feature works for free users (with some limitations) Memory is now more comprehensive for Free users.

3. About Models and Memory

  • Model selection (like GPT-4o, GPT-3.5, etc.) does not affect whether memory is available in custom GPTs. The key limitation is that custom GPTs do not support memory at all, regardless of the model used Is memory available for custom GPTs?.
  • If someone says they “cannot add more memories,” it’s likely because they are using a custom GPT, not the standard ChatGPT.
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Summary:

  • If you want to use memory, use the standard ChatGPT, not a custom GPT from the GPT Store.
  • Custom GPTs (like “Math Tutor” or “Recipe Helper” from the GPT Store) cannot use memory, no matter which model or account type you have.

If you’re still unsure which bot you’re using, try starting a new chat at chatgpt.com and avoid selecting any custom bots from the sidebar or GPT Store.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@dull vale Kapa.ai is still learning and improving, please let me know how I did by reacting below.

dull vale
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@neat elk O USE THE STANDARD 😭 THE REAL APP

BUT THE MODEL THAT I'M USING SAYS HE CANNOT ADD OR EDIT MEMORIES

neat elkBOT
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Let me check the knowledge base for you again. One moment! :books:

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Thank you for clarifying. Based on the knowledge sources, there are some important details about memory support in the standard ChatGPT app:

  • Not all models support memory or chat history. For example, as of now, the o1-pro model does not offer memory features for all users. This means if you are using a model like o1-pro, you may not be able to add or edit memories, even in the standard ChatGPT app Do all Models support memories or chat history?.

  • Other models (such as GPT-4o or GPT-3.5) may support memory, depending on your account type and region, as long as you are using the standard ChatGPT and not a custom GPT.

So, if your app says you cannot add or edit memories, it is likely because you are using a model that does not currently support memory features for your account. You can try switching to a different model (if available) in the app to see if memory features become available.

If you are still unable to use memory after switching models, it may be due to a gradual rollout or regional limitation, as memory features are being rolled out in stages and may not be available to everyone yet Memory is now more comprehensive for Free users.

Summary:

  • Some models (like o1-pro) do not support memory for all users.
  • Try switching to another model (like GPT-4o or GPT-3.5) in the standard ChatGPT app.
  • If memory is still unavailable, it may be due to rollout or regional restrictions.

Let me know if you need help finding how to switch models!

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@dull vale Kapa.ai is still learning and improving, please let me know how I did by reacting below.

dull vale
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@neat elk

I'm in Portugal

I use the free version of the app, i cannot switch models

I was using the models 5 and 3.5

neat elkBOT
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Let me check the knowledge base for you again. One moment! :books:

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Thank you for the details.

Based on the knowledge sources, as of June 2025, memory improvements are rolling out to Free users, including those in Europe (such as Portugal). Free users can have ChatGPT reference recent conversations and use saved memories, but these features must be enabled in your settings. In the EEA (which includes Portugal), you should see a prompt to enable memory, or you can go to Settings > Personalization > Memory > Reference chat history to turn it on. If you do not enable it, memory features will not be available Memory is now more comprehensive for Free users.

However, the knowledge sources also state that not all models support memory. For example, the o1-pro model does not offer memory features for all users Do all Models support memories or chat history?. There is no explicit mention in the sources of a "model 5," but if you are using GPT-3.5 or GPT-4o, memory should be available if you have enabled it in your settings and are using the standard ChatGPT app.

If you cannot switch models and memory is still not available, it may be due to:

  • The feature not being fully rolled out to your account yet (rollout is gradual).
  • Memory not being enabled in your settings.
  • A temporary technical or regional limitation.

Summary:

  • In Portugal, free users should have access to memory if enabled in settings and using supported models.
  • If you cannot use memory, check your settings and app version.
  • If it still does not work, it may be due to rollout timing or a limitation not detailed in the knowledge sources.
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If you continue to have issues, the knowledge sources do not provide more specific troubleshooting steps for your situation.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@dull vale Kapa.ai is still learning and improving, please let me know how I did by reacting below.

dull vale
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@neat elk I have memories saved, but i cannot edit them, or add new ones 😭

And sorry, the models are GPT-3.5 and GPT-5

these says that they cannot add new memories 😭

neat elkBOT
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Let me check the knowledge base for you again. One moment! :books:

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Thank you for your patience and for clarifying your situation.

Based on the knowledge sources, here’s what is clear:

  • Free users can have saved memories in the standard ChatGPT app, but editing existing memories directly is not supported. You can only add new memories by telling ChatGPT to remember something, or delete existing ones—there is no feature to edit a memory in place. To update a memory, you must delete the old one and add a new one What is Memory? Memory FAQ.

  • Not all models support memory features for all users. The knowledge sources specifically mention that some models, such as o1-pro, do not offer memory for all users Memory FAQ. However, there is no mention of a "GPT-5" model in the official documentation, so I cannot confirm its memory support or limitations.

  • If you are using GPT-3.5 and cannot add new memories, this may be due to a rollout limitation, a technical issue, or a restriction not detailed in the knowledge sources. The sources state that free users should be able to add new memories in supported regions if memory is enabled in settings and you are using the standard ChatGPT app Memory is now more comprehensive for Free users.

Summary:

  • You cannot edit memories directly—only add or delete them.
  • If you cannot add new memories with GPT-3.5, it may be due to a rollout or technical limitation, but the knowledge sources do not provide a specific reason for this issue.
  • There is no information about a "GPT-5" model in the knowledge sources, so I cannot confirm its behavior regarding memory.
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If you have saved memories but cannot add new ones, and you are using GPT-3.5 in the standard ChatGPT app with memory enabled, this may be a temporary or account-specific limitation not covered in the official documentation.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@dull vale Kapa.ai is still learning and improving, please let me know how I did by reacting below.

dull vale
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@neat elk Portugal is a supported region?? Like

Whats the problem here 😭

My country

The free version

The models

Or it's temporary?

neat elkBOT
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Let me check the knowledge base for you again. One moment! :books:

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Yes, Portugal is a supported region for ChatGPT and OpenAI services. You can find Portugal listed among the supported countries in the official documentation I'm travelling to a different country and I can't access ChatGPT or the API.

Regarding your issue:

  • The knowledge sources confirm that free users in supported regions (including Portugal) should have access to memory features, as long as you are logged in, using the standard ChatGPT app, and have memory enabled in your settings. Recent updates state that memory improvements are rolling out to free users, including those in the EEA (which covers Portugal), but you may need to enable memory in your settings:
    Settings > Personalization > Memory > Reference chat history Memory is now more comprehensive for Free users.

  • Model limitations: Some models (like o1-pro) do not support memory for all users, but the knowledge sources do not mention a "GPT-5" model, so I cannot confirm its behavior. GPT-3.5 is mentioned as a supported model for memory, but if you are unable to add new memories, it could be due to a gradual rollout, a technical issue, or a limitation not detailed in the sources Do all Models support memories or chat history?.

Summary:

  • Portugal is supported.
  • Free users in Portugal should have access to memory if enabled.
  • Some models may not support memory for all users.
  • If you cannot add new memories, it may be a temporary rollout or technical limitation, but the knowledge sources do not provide a specific answer for your situation.
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If the issue continues, it may be best to wait for further rollout or contact OpenAI support, as the knowledge sources do not contain enough information to explain your specific problem.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@dull vale Kapa.ai is still learning and improving, please let me know how I did by reacting below.

harsh spindle