#Android app fails to load certain chats with many large Word attachments after GPT-5 release

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royal berryBOT
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Reported by @dusky summit

Bug Report: Android app fails to load certain chats with many large Word attachments after GPT-5 release
`Steps to Reproduce`
  1. On Windows ChatGPT app (Microsoft Store), create a new conversation.
  2. Upload a large number of Word (.docx) files (each several hundred pages long).
  3. Open the same conversation in the ChatGPT Android app.
  4. Observe the loading process.
`Expected Result`

The conversation loads fully in the Android app, just like it does on Windows and in the web version, regardless of the number or size of attachments.

`Actual Result`

The Android app shows a generic “something went wrong” error and the conversation does not load. The same chat works fine on Windows and in the browser (desktop and mobile).

`Environment`

Samsung Galaxy A12 with Android 10, ChatGPT app for Android

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Additional Information

Please provide relevant details to help resolve the issue, such as:

  • ChatGPT Shared Link (if applicable).
  • Screenshots or videos demonstrating the problem.

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