#Plus Acct/paid/Assistant Critical failure/Canvas No Access/Support Fail

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zenith wadiBOT
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Reported by @astral kindle

Bug Report: Plus Acct/paid/Assistant Critical failure/Canvas No Access/Support Fail
`Steps to Reproduce`

Continuing work with chatgpt (plus/paid)
Rsch and collated information (guarantees throughout course of Jan - current: all docs saved and retrievable)

`Expected Result`

Functional assistant
Retrieval of all docs saved on canvas
Access to all Chats

`Actual Result`

a) Critical Asst Failure/degradation
= Corrupted chats, corrupted docs ,
b) cannot start new session w/o failure 1st entry
b) Unable to retrieve any canvas docs while told they were there and retrievable; now 8/2025 asst says only way to retrieve canvas docs is via support
c) unable to reach support via:

  1. email (form letters not applicable)
  2. site chat help bot looping and "lying"
  3. tried openai forums - told discord is only place non-bot support watches
`Environment`

Windows Most recent v. chrome browser (PC); have tried other browsers and incognito mode