#chats from the sidebar missing

1 messages · Page 1 of 1 (latest)

crystal kernelBOT
#

Reported by @faint dew

Bug Report: chats from the sidebar missing
`Steps to Reproduce`

when I log in to ChatGPT all my chats from the sidebar have gone missing, except on projects or if I use the search bar. it’s been happening since the early hours of 4th August 2025. I’ve tried clearing cookies, signing in and out, and different platforms like the web, the iOS app, the Mac app, on iPhone, iOS and windows but nothing works, all chats from the sidebar are missing

`Expected Result`

all sidebar chats to reappear on the ChatGPT interface

`Actual Result`

nothing

`Environment`

iPhone 12, iOS, windows 11 thinkpad, MacBook 2021 pro

#
Additional Information

Please provide relevant details to help resolve the issue, such as:

  • ChatGPT Shared Link (if applicable).
  • Screenshots or videos demonstrating the problem.

-# ➜ Need to contact support? Visit the OpenAI Help Center.

faint dew
#

I saw this

image.png
#

pls help

cerulean prairie
#

@faint dew since you're in the other simultaneous report on this, would you be OK with closing this ticket so that peeps can upvote the other one?

faint dew
cerulean prairie
#

Thank You!!!!!!!!!!!!!!!!!!