#Unable To Delete Conversations (ChatGPT)

1 messages · Page 1 of 1 (latest)

loud steepleBOT
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Reported by @bold estuary

Bug Report: Unable To Delete Conversations (ChatGPT)
`Steps to Reproduce`

Open ChatGPT and navigate to chat history.
Click the three-dot menu (⋮) next to a conversation.
Select “Delete” and confirm.

OR

Open ChatGPT and navigate to chat history.
Move conversation to archive.
Navigate to archive.
Select "Delete" next to a conversation and confirm.

`Expected Result`

Conversation gets removed.

`Actual Result`

Conversation doesn't get removed.

Red error message "Delete Failed" (translated from German) appears on screen when trying to delete archived conversation.

`Environment`

Chrome 138.0.7204.158, FireFox 140.0.4, ChatGPT App (Android) version 1.2025.196

#
Additional Information

Please provide relevant details to help resolve the issue, such as:

  • ChatGPT Shared Link (if applicable).
  • Screenshots or videos demonstrating the problem.

-# ➜ Need to contact support? Visit the OpenAI Help Center.

bold estuary
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I should add that I don't have any ChatGPT Plus subscription, and that I have tried logging out and then logging back in again.

sonic chasm
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This is happening to me

frosty idol
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I think I've seen this before and I believe it might be a cache/UI issue.
You delete it, and it looks like it's still there. So you try to delete it again and it says it's not there.
The first delete caused an update on the server but the UI wasn't updated.
You did logout and in. That should have resynchronized it. You might need to F5 or shift-F5 for a full page reference and cache clearing for the site.
Please try that and post back here.

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If it doesn't work, just let it sit I'm guessing it will resync on its own.

frail oxide
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This happened to me, but on the site, I can't delete, archive or rename conversations no matter what I do, and I've tried everything I could, I've tried with other Google accounts, I've even tried with another phone but nothing, I don't have a laptop so I could try that too