#Update Payment Method

1 messages · Page 1 of 1 (latest)

gloomy nimbusBOT
#

Reported by @fossil blaze

Bug Report: Update Payment Method
`Steps to Reproduce`

Add Payment Method to account. Tried with Stripe (Link) and without Link.

`Expected Result`

Successfully add a secondary card for payment

`Actual Result`

We are unable to authenticate your payment method. Please choose a different payment method and try again.

`Environment`

Chrome on MacOS, Safari on MacOS, Yandex on MacOS, Chrome on iOS, Safari on iOS, Firefox on iOS. Even tried incognito modes.

#
Additional Information

Please provide relevant details to help resolve the issue, such as:

  • ChatGPT Shared Link (if applicable).
  • Screenshots or videos demonstrating the problem.

-# ➜ Need to contact support? Visit the OpenAI Help Center.

fossil blaze
#

I've tried VISA, AMEX & Discover cards. The problem seems to be related to the hCaptcha that occurs when submitting card info. I also tried with Apple Pay on MacOS, and Apple Pay on iOS. All result in same error message.

fossil blaze
#

It's working just fine today.