can't login | OpenAI | Page 1

thorn hawkBOT Jul 16, 2025, 9:30 AM

#

Reported by @night prairie

Bug Report: can't login

`Steps to Reproduce`

https://auth.openai.com/log-in

click login with google/microsoft/...

`Expected Result`

login dialog show

`Actual Result`

Oops, an error occurred!
Route Error (500 ): {
"isTrusted": true
}

https://auth.openai.com/sentinel/sdk.js return html file 403

`Environment`

Mac OS, Edge

#

Additional Information

Please provide relevant details to help resolve the issue, such as:

ChatGPT Shared Link (if applicable).
Screenshots or videos demonstrating the problem.

-# ➜ Need to contact support? Visit the OpenAI Help Center.

night prairie Jul 16, 2025, 9:30 AM

#

drowsy fractal Jul 16, 2025, 12:59 PM

#

same to me

#

can't not login anyway

fallen grotto Jul 16, 2025, 11:18 PM

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solved?

night prairie Jul 17, 2025, 4:39 AM

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no, still same error

peak sierra Jul 17, 2025, 6:56 AM

#

I'm also encountering the same login issue. What's worse, whenever I enter the login page, my browser
becomes unresponsive, memory usage spikes to its limit, and the application crashes.

night prairie Jul 17, 2025, 12:43 PM

#

worked for me

#can't login