#sora was problems?

1 messages · Page 1 of 1 (latest)

indigo smelt
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Is Sora having usage issues in Latin America? Did it stop working for me for some reason?

nimble heathBOT
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Hi @indigo smelt. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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I'm sorry, but the knowledge sources do not contain any specific information about widespread usage issues or outages with Sora in Latin America. Sora is available in all OpenAI supported countries, which includes Latin American countries listed in the official documentation. If you are experiencing issues, it could be due to temporary service capacity, network problems, or account-specific issues. You can try troubleshooting steps such as clearing your browser cache and cookies, trying a different browser or device, or checking the OpenAI Status Page for any reported outages. If problems persist, contacting OpenAI support is recommended for further assistance. For more details, see the official guidance on Sora access and troubleshooting steps in the help articles Generating videos on Sora and Sora - Supported Countries.

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