#Cannot scroll conversations in project

1 messages · Page 1 of 1 (latest)

balmy pulsarBOT
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Reported by @strong plover

Bug Report: Cannot scroll conversations in project
`Steps to Reproduce`

Create a project. Create multiple conversations in the project. Create enough so when you click on the project, the conversation list extends off the screen. Attempt to scroll the webpage to see the off-screen conversations. Cannot scroll page.

`Expected Result`

I expect to scroll the conversation list so I can click on a conversation.

`Actual Result`

Nothing happens when I attempt to scroll. I cannot see my other conversations in the project. I have no way to access them now.

`Environment`

PC, Chrome browser, Windows 11

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Additional Information

Please provide relevant details to help resolve the issue, such as:

  • ChatGPT Shared Link (if applicable).
  • Screenshots or videos demonstrating the problem.

-# ➜ Need to contact support? Visit the OpenAI Help Center.

strong plover
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I don't know if this is helpful, but the developer console in the browser has this.

image.png
ripe charm
strong plover
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Hm, thanks, but what do I do with that?

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Ah, I got it. You have to install the Stylus Chrome extension, then install this item. Thanks!

ripe charm
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Is this a community meta Turing Test?

brazen jacinth
leaden flower
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I have the same problem, in the windows version and in the browser.

agile junco
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In projects the list of chats is an infinite scroll ... there is no scrollbar, just mouse-wheel or arrow or page-down.

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Whoops, yeah, I see it in browser now. Vertical scroll is gone, infinite not working, can't mousewheel or anything else. I'm sure they'll get it.

craggy sandal
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I also see it. Cannot scroll projects in Windows or web (Firefox).

light venture
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Same. Can't scroll at all, vertical, infinite, nothing is working.

mortal phoenix
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Are they going to even acknowledge that this is a problem? Or is this some new feature?

agile junco
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Things like this just get fixed No ack.

tawny oyster
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My temporal solution for FireFox and Chrome. F12 -> console -> paste it and hit enter.

document.querySelector("div.basis-auto:nth-child(2)").style.overflowY = "scroll";
cedar pendant
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This is affecting me too, in windows app and browser.

slim owl
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Same. I've been talking to their support about it and about a bug that is limited us to 10 project files when it should be 20.

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I've added this bug report to my ticket with them.

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There was a projects update 2 days ago, about the time this and file limit issue started. They changed the limit for Pro users from 20 to 40 and added support for some other things. When they did this, it somehow seems to have broken scrolling and file limits for Plus users.

leaden flower
slim owl
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Progress!

Screenshot_20250626-201755.png
slim owl
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I am actively talking to support about this right now. Is there anyone else here who is still having the issue? Sometime in the last 2 hours it has quit doing this and I can scroll correctly on the browser version and the Windows app.