#4o unable to view screenshots

1 messages · Page 1 of 1 (latest)

gleaming glenBOT
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Reported by @fervent rampart

Bug Report: 4o unable to view screenshots
`Steps to Reproduce`

When using back tab to take screenshot and copy to clipboard, I get the error from 4o saying this image is an unsupported file type. Upon switching to any other model, it’s able to transcribe the image.

`Expected Result`

The model sees the image and is able to transcribe it.

`Actual Result`

Recognizes the image as an unsupported file type.

`Environment`

iOS

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Additional Information

Please provide relevant details to help resolve the issue, such as:

  • ChatGPT Shared Link (if applicable).
  • Screenshots or videos demonstrating the problem.

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graceful yacht