I’ve lost two projects | OpenAI | Page 1

copper pathBOT Jun 1, 2025, 11:16 PM

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Reported by @neon vine

Bug Report: I’ve lost two projects

`Steps to Reproduce`

I don’t understand what this means.

`Expected Result`

There should be 22 Projects on my ChatGPT right now

`Actual Result`

There is only 20 Projects because two have been removed

`Environment`

IPhone Version 1.2025.140

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Additional Information

Please provide relevant details to help resolve the issue, such as:

ChatGPT Shared Link (if applicable).
Screenshots or videos demonstrating the problem.

-# ➜ Need to contact support? Visit the OpenAI Help Center.

neon vine Jun 1, 2025, 11:19 PM

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I should have two projects right now along with the 20 others I’ve made in the past few days one I believe is called Hands of Vecna and the other one is called Marvel Civil War III Discord Server. I can see them on my MacBook Air but not in my IPhone what’s going on please?

neon vine Jun 1, 2025, 11:40 PM

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Now others are disappearing on my IPhone when I make new projects?!

leaden hemlock Jun 2, 2025, 1:10 AM

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do an export now

neon vine Jun 2, 2025, 4:10 AM

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leaden hemlock do an export now

A what?

leaden hemlock Jun 2, 2025, 4:11 AM

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Menu> Data Controls > Export Data

neon vine Jun 2, 2025, 4:11 AM

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leaden hemlock Menu> Data Controls > Export Data

What will that do?

leaden hemlock Jun 2, 2025, 4:12 AM

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It'll email your data to you before it goes away.

neon vine Jun 2, 2025, 4:13 AM

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Well I can see the two original projects that started this whole bug question on my MacBook Air. But not on my IPhone

leaden hemlock Jun 2, 2025, 4:13 AM

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export now

neon vine Jun 2, 2025, 4:13 AM

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Why?! What’s so………..essential about doing that?

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Sorry if I seem rude and stuff. I just don’t fully understand

leaden hemlock Jun 2, 2025, 4:16 AM

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ok, you reported that your data mysteriously disappeared. The first thing to do is to get a backup to ensure you have all of your data in case you lose it from the other interfaces.
With that, you have security, it's ok if all of the data disappears because you have a backup.
If your data is only in one interface it means it's gone but one app can see cache, or it's still there and only one app can see it. we don't know. backup is prudent.

neon vine Jun 2, 2025, 4:17 AM

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Done……..I should receive an email soon.

leaden hemlock Jun 2, 2025, 4:17 AM

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awesome. within minutes to a few hours max.

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now don't ya feel better? 😁

neon vine Jun 2, 2025, 4:18 AM

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No, I’m confused because I don’t know how that fixes the issue. 😂 like I said I can see every project I made on the MacBook Air version of ChatGPT but not my IPhone

leaden hemlock Jun 2, 2025, 4:21 AM

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you know how when a ship is sinking, they say "all hands, abandon ship"? The people who leave usually live while the ship sinks.
Your data just hopped into a life raft ... it's ok if the ship sinks.
The problem hasn't been solved, the ship may still be sinking, but you're not going to lose any more projects.

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sooooo

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I'm an Android guy, know nothing about iJunk. But I'm guessing you just need to clear local cache in the phone just for ChatGPT so that it reloads the projects. I'm guessing they're fine.

neon vine Jun 2, 2025, 4:23 AM

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Is there any staff members who can come in here?

leaden hemlock Jun 2, 2025, 4:24 AM

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staff never comes in. i provided a suggestion. have a great day.

#I’ve lost two projects