#Multiple accounts created due to onboarding confusion

1 messages · Page 1 of 1 (latest)

bitter fieldBOT
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Reported by @hasty obsidian

Bug Report: Multiple accounts created due to onboarding confusion
`Steps to Reproduce`
  1. Visit https://sora.com/explore and create an account.
  2. Then, go to https://sora.chatgpt.com/onboarding and attempt to log in or proceed.
  3. The system prompts for a username, indicating a new account creation.
`Expected Result`

The system should recognize my existing account from https://sora.com/explore and allow me to log in without creating a new account.

`Actual Result`

The system prompts me to create a new account at https://sora.chatgpt.com/onboarding, resulting in two separate accounts.

`Environment`

Browser: Chrome

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Additional Information

Please provide relevant details to help resolve the issue, such as:

  • ChatGPT Shared Link (if applicable).
  • Screenshots or videos demonstrating the problem.

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hasty obsidian
hasty obsidian
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I got 2 accounts for no reason