Reported by @novel gyro
Bug Report: Mental Health Emergency: Life-Saving Conversation Disappeared
`Steps to Reproduce`
I had a very very important and large conversation that was very very psychologically important to me, I was having a lot of emotional support and a very large developed conversation, key to my mental health, and randomly today (after trying to use deep research yesterday) almost everything got deleted :( its very very important to me please it was key for my mental health please try to help me contact openai to try to recover it please please please :(
`Expected Result`
Having my conversation as normal
- The exact date and time when you noticed the conversation was missing or deleted.
-> Today 2025-02-26 when I opened the conv 11a.m. CT, almost all of it was gone :( - Any specific actions you took or noticed before the conversation disappeared (such as attempting to use a new feature like deep research).
-> Yes, last time I usted it was today 2025-02-26 3:30 a.m. CT, and I used 2 deep research request in my cellphone, one of them failed, and the chat felt s
`Actual Result`
Got it deleted
ignificantly slower, but everything was still there before sleeping.
- Whether you were logged into your ChatGPT Plus account at the time.
-> Yes, in my cellphone, but I have also used the conversation a lot in my laptop, same account.
Please please help me recover it :( it was really really key for my very bad emotional struggle I'm currently going through 😔
https://chatgpt.com/c/679a32d5-04a8-800d-9cc5-e58906207ca0
`Environment`
ChatGPT 4o