Do not receive code verification via email to login with one of our US test account

[delicate terrace]

Reported by @dusty pine

Bug Report: Do not receive code verification via email to login with one of our US test account

`Steps to Reproduce`

Go to chatgpt.com click on login
On page https://auth0.openai.com, enter email address of US test account holding a Pro subscription click on continue
On page https://auth0.openai.com, enter password
Lends on https://auth.openai.com and never receives the verification code via email and can't login

`Expected Result`

Go to chatgpt.com click on login
On page https://auth0.openai.com, enter email address of US test account holding a Pro subscription click on continue
On page https://auth0.openai.com, enter password
Lends on https://auth.openai.com
Receives the verification code via email and can login

`Actual Result`

Lends on https://auth.openai.com/login_challenge?auth0_token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpYXQiOjE3MzkzNTA0NTEsImlzcyI6ImF1dGgwLm9wZW5haS5jb20iLCJzdWIiOiJhdXRoMHw2N2FiMWI2NzU4YzhhMWExMDViMWU5NmEiLCJleHAiOjE3MzkzNTQwNTEsImlwIjoiMmEwMTplMGE6MjEzOmJkYzA6NDlhYTo2MmIxOjRmNGY6ZTVjYSIsImNvbnRpbnVlX3VybCI6Imh0dHBzOi8vYXV0aDAub3BlbmFpLmNvbS9jb250aW51ZSIsImNsaWVudCI6IlRkSkljYmUxNldvVEh0Tjk1bnl5d2g1RTR5T282SXRHIiwiZW1haWwiOiJwbG and never receives the verification code via email and can't login

`Environment`

MacOS Sequoia 15.3, Chrome Version 132.0.6834.160 (Official Build) (arm64)

Feb 12, 2025, 8:59 AM

Additional Information

Please provide relevant details to help resolve the issue, such as:

• ChatGPT Shared Link (if applicable).
• Screenshots or videos demonstrating the problem.

-# ➜ Need to contact support? Visit the OpenAI Help Center.

[dusty pine]

https://auth.openai.com/login_challenge?auth0_token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpYXQiOjE3MzkzNTA0NTEsImlzcyI6ImF1dGgwLm9wZW5haS5jb20iLCJzdWIiOiJhdXRoMHw2N2FiMWI2NzU4YzhhMWExMDViMWU5NmEiLCJleHAiOjE3MzkzNTQwNTEsImlwIjoiMmEwMTplMGE6MjEzOmJkYzA6NDlhYTo2MmIxOjRmNGY6ZTVjYSIsImNvbnRpbnVlX3VybCI6Imh0dHBzOi8vYXV0aDAub3BlbmFpLmNvbS9jb250aW51ZSIsImNsaWVudCI6IlRkSkljYmUxNldvVEh0Tjk1bnl5d2g1RTR5T282SXRHIiwiZW1haWwiOiJwbGF5cGxheS1haS11c0BwbGF5cGxheS5jb20iLCJlbWFpbF92ZXJpZmllZCI6dHJ1ZX0.2dNxOHoCxzB-psCjwF8mFDPedQCxEXOqalQPWnRTlpQ&state=hKFo2SBUa1IwbTdKYjJyQ2pmZW5HdmpQWGU3X3duM2JMenhld6FuqHJlZGlyZWN0o3RpZNkgU1pWLTloSmI2ZTB5bDkzUWZKb1ZqVUlnYzVFYzQ5dFmjY2lk2SBUZEpJY2JlMTZXb1RIdE45NW55eXdoNUU0eU9vNkl0Rw