#Unable to upload some PDF files

1 messages · Page 1 of 1 (latest)

fiery minnowBOT
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Reported by @pliant vortex

Bug Report: Unable to upload some PDF files
`Steps to Reproduce`
  • Start a new chat
  • Try to upload some PDF(s)
`Expected Result`

ChatGPT should be able to process every PDF file.

`Actual Result`

ChatGPT does not process every PDF file, resulting in "Unknown error occurred" after some time

`Environment`

Windows 11, Arc Browser

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Additional Information

Please provide relevant details to help resolve the issue, such as:

  • ChatGPT Shared Link (if applicable).
  • Screenshots or videos demonstrating the problem.

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pliant vortex
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An example of it working

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Then close to getting uploaded, it stops and gives the error